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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Maribel Ramirez

June 4, 2025

5  out of  5
rating by Maribel Ramirez
"Very great service and helpful"
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Edvin Reyes

June 2, 2025

5  out of  5
rating by Edvin Reyes
"Heidi is awesome and took care of me fast."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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jorge almaraz

May 30, 2025

5  out of  5
rating by jorge almaraz
"I’ve been with Statefarm for about 5 years and I can honestly say they go above and beyond in every interaction. In a world where insurance companies often get a bad rap, this team stands out for all the right reasons. From day one, their customer service has been top-notch—friendly, responsive, and genuinely helpful. Whether I’ve had questions about my policy, or simply wanted clarification, they’ve always been patient and thorough. It’s clear they care about their clients and take pride in their work."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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robert escajeda

May 30, 2025

5  out of  5
rating by robert escajeda
"Exceptional customer service answering all questions with great detail."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Tony Stark

May 28, 2025

5  out of  5
rating by Tony Stark
"Great customer service!"
We responded:
"Thanks Tony! We love to hear from our customers and appreciate you choosing the Elisa Chavez State Farm Agency for your insurance "
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Jeffrey Havaux

May 28, 2025

5  out of  5
rating by Jeffrey Havaux
"The service I continually receive is thorough, effective and quick."
We responded:
"This is great to hear, thank you Jeffrey! We’re here when you need us! "
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Carolyn Schurmann

May 28, 2025

5  out of  5
rating by Carolyn Schurmann
"I'm very grateful to Nicole for alerting me that my payment to California Fair Plan through my online banking service had not reached them after 10 days. She stayed in constant touch while I tried to find out what had happened, and gave me a contact phone number for them. It's very reassuring to know that my State Farm agent is so helpful. Thank you Nicole."
We responded:
"Thank you Carolyn for sharing and so glad to hear Nicole was helpful! We appreciate you and here when you need us. Thanks for choosing our agency for your insurance needs "
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Dezirae Medina

May 28, 2025

5  out of  5
rating by Dezirae Medina
"Very good customer service and have been with State Farm for years now"
We responded:
"Thanks for sharing Dezirae! We love hearing from our customers and thanks again for choosing the Elisa Chavez State Farm Agency for your insurance "
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Cynthia

May 28, 2025

5  out of  5
rating by Cynthia
"The customer service is great. Heidi was very helpful, friendly, kind, and knowledgeable. I was able to get started in less time than I thought."
We responded:
"Thank you Cynthia! Love to hear how kind and friendly Heidi! We appreciate you choosing the Elisa Chavez State Farm Agency for your insurance "
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Don Weeks

May 28, 2025

5  out of  5
rating by Don Weeks
"We have been with Elisa’s State Farm office for many years, and are very pleased with the service they provide 😀"
We responded:
"Awe! Thank you Don for the kind words. We appreciate you and here when you need us! "
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fili valdovinos

May 26, 2025

5  out of  5
rating by fili valdovinos
"Great help from Heidi @ State Farm with what i needed to update my payment method but she took care of me and informed me with all the details i needed and information good work!."
We responded:
"It’s great to hear from our customers! Thanks for sharing and glad to hear Heidi was great. Appreciate you choosing the Elisa Chavez State Farm Agency for your insurance "
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Sylvia King

May 23, 2025

5  out of  5
rating by Sylvia King
"Always responsive, reliable and courteous. Everyone I have worked with has been great. My most recent interactions have been with Nicole and she is terrific. This is a well-run agency that is a stand-out in customer service."
We responded:
"Thank you Sylvia for your review. It’s always a pleasure hearing from our customers and appreciate you recognizing Nicole! Thank you again for choosing the Elisa Chavez State Farm Agency for your insurance. "
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Adam Eacherton

May 23, 2025

5  out of  5
rating by Adam Eacherton
"My experience has been nothing but great. Heidi and Nicole have always been super kind, helpful and available when I need assistance. On a scale of 1-10, I give them an 11. Thanks so much!"
We responded:
"Thanks Adam for sharing! It’s always great to hear from our customers. I’m delighted to hear Nicole and Heidi have been super kind. We’re here when you need us and thank you for choosing the Elisa Chavez State Farm Agency for your insurance!"
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Paolo Masella

May 23, 2025

5  out of  5
rating by Paolo Masella
"Nicole has been so much help from the very start of my time with State-Farm. She always reaches out to me whenever there’s an update and very attentive to anything I need assistance with."
We responded:
"Thank you Paolo for your review! We appreciate hearing from our customers and love to hear how attentive Nicole has been. Thank you again for choosing the Elisa Chavez State Farm Agency for your insurance! "
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Richard Zuckerwise

May 22, 2025

5  out of  5
rating by Richard Zuckerwise
"Nicole is polite, knowledgeable, respectful, and patient with addressing my concerns"
We responded:
"Thank you Richard for your review! I’m happy to hear Nicole has been great. We appreciate you choosing the Elisa Chavez State Farm Agency for your insurance!"
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Jim Grikas

May 6, 2025

5  out of  5
rating by Jim Grikas
"Nicole has been my go to person at Elisa Chavez State Farm insurance in Calabasas. Always very accommodating and gets updated quotes for me very quickly! Will go through her for sure for any questions/concern going forward. Thank-you!"
We responded:
"Thanks Jim for sharing your experience with our agency. We appreciate you and happy the hear Nicole has been helpful, she’s definitely an asset to our agency team! Thanks for choosing the Elisa Chavez State Farm Agency for your insurance!"
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Veronica Chavez

April 30, 2025

5  out of  5
rating by Veronica Chavez
"Heidi was great. She explained my policy in detail. The changes that were coming and answered my questions and was easy to talk to."
We responded:
"Thank you Veronica for sharing and it’s great to hear Heidi was helpful! We appreciate you choosing the Elisa Chavez State Farm Agency for your insurance and here when you need us! "
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Daniel gonzales

April 28, 2025

5  out of  5
rating by Daniel gonzales
"Heidi helped me out adding a new car to my insurance, plus she mentioned I'll get an InNOut gift card if I left a review!"
We responded:
"Thanks Daniel for sharing and we do offer gift cards to our customers for receiving a quote. I’m glad to hear Heidi helped with adding your car insurance. Thanks for choosing the Elisa Chavez State Farm Agency for your insurance "
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MK GY

April 28, 2025

5  out of  5
rating by MK GY
"Nicole is very helpful, kind, she is amazing! This office is the best in communication and service! I really recommend this office for your insurance needs:)"
We responded:
"Thank you for sharing and happy to hear Nicole has been amazing. We appreciate you choosing the Elisa Chavez State Farm Agency for your insurance. "
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Lillian Torres

April 24, 2025

5  out of  5
rating by Lillian Torres
"The ladies in the office are always so nice when I call to make a payment or have any questions. Never placed on hold for more than a min which is amazing & greatly appreciated! Heidi is the sweetest and so helpful!"
We responded:
"Thank you Lillian for sharing, especially mentioning our hold time is not long which is hard to find these days! We appreciate you choosing the Elisa Chavez State Farm Agency for your insurance needs "
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Shari Huntington

April 24, 2025

5  out of  5
rating by Shari Huntington
"Elisa Chavez and her amazing team, Jasmine Shevitt and Nicole Landas have been wonderful to work with! They quickly respond to every inquiry and they also send me reminders about each payment due ahead of time so I don't have to keep track. I highly recommend them!"
We responded:
"Thank you Shari for sharing, it’s great to hear feedback from our customers. I’m happy to hear how wonderful Nicole and Jasmine have been. Thank you for choosing the Elisa Chavez State Farm Agency for your insurance "
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Cara Taber-Jackson

April 22, 2025

5  out of  5
rating by Cara Taber-Jackson
"Great service, completely clear and reasonable. Thank you Heidi"
We responded:
"Thanks Cara for sharing and love to hear Heidi was great! We appreciate you choosing the Elisa Chavez State Farm Agency for your insurance "
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rony stanley

April 18, 2025

5  out of  5
rating by rony stanley
"Exelente servicio muy profesionales 🙏🙏"
We responded:
"Gracias Rony! Aqui estamos por Usted. "
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Nathan Macias

April 18, 2025

5  out of  5
rating by Nathan Macias
"Great service have been insured here for years !!!"
We responded:
"Thanks for sharing Nathan. We appreciate our customers! "
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Camlyn Rae Bowen

March 26, 2025

5  out of  5
rating by Camlyn Rae Bowen
"Heidi was my agent and she was amazing. She and your company returned my calls, were willing to speak with me, answered all of my questions, and provided me with proof of insurance fastest in the most effective and efficient manner. Thank you so much for great service."
We responded:
"Thank you Camlyn for sharing! We love hearing from our customers and glad how helpful Heidi was. We’re certainly here when you need us! Thanks for choosing the Elisa Chavez State Farm Agency "